- Riverland Web and Email Services is an Australian trading entity, ABN 33 550 772 066. It operates under the laws of Australia and South Australia, and invoices in Australian dollars.
- Riverland Web and Email Services trades online and does not operate a shopfront or office.
Our postal address is PO Box 3034, Renmark, South Australia 5341.
Our address for notices is 7 Rivervew Drive, Berri, South Australia 5341.
For information, we live and work in Renmark.
- Refund policy:
- Refunds are not available for domain name registrations and renewals.
- Refunds are available for any hosting service, pro rata, for any calendar months that have been paid but not commenced.
- Refunds must be requested in writing: please give the relevant invoice numbers. Email is best for this purpose.
- Delivery policy: We do not sell physical goods. Our online services will be delivered within 5 working days, but usually much earlier.
- Website visitors: As you visit this site, your page accesses are logged, together with the originating IP address. These details are used only to improve the website and are discarded after 4 months.
- Customers: In the interests of security, we store customer contact information and accounting data offline. We do not store credit card details.
Customers should be aware that the contact information they give for a domain registration becomes available to the public.